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Issues and crisis readiness audit

The best time to prepare for a crisis is before it happens.

Most housing organisations assume they are prepared. Until something serious happens.

Without prior preparation, when a crisis hits, roles are unclear, decisions delayed and issues escalated in ways that could have been avoided.

If your response is muddled or slow, the consequences do not stop with a bad day in the press. You can expect tougher scrutiny from regulators and stakeholders, as well as avoidable damage to trust and reputation.

A crisis is not the time to discover that your plan is vague, your spokespeople are unprepared or your leaders do not agree on who is in charge.

The See Media approach

Your board needs confidence that your organisation knows what it is doing. That’s where our audit service comes in, testing whether your organisation would stand up under pressure, and what needs to change if it would not.

Our audits are led by Directors who have supported organisations through serious incidents across housing and other regulated sectors, with a focus on practical decision-making rather than abstract planning.

We provide practical, experienced support rather than generic advice.

Benefits

A clear view of your most likely reputational and media risks.

A crisis communications approach that works alongside your business continuity plans.

Defined escalation routes so issues do not drift or stall.

Clarity on who decides what, and when.

Identified spokespeople, and gaps where capability is thin.

A live scenario that exposes how your team actually behaves, not how it thinks it behaves.

A short, board-level briefing on risks, gaps and what to do next.

Enquire now

See how we’ve helped other clients

See our work
A group of colleagues collaborating around a wooden table, writing and organizing colorful sticky notes on a large brown paper project timeline titled "CRISIS COMMS MANAGEMENT."

Building confidence in crisis management

crisis comms masterclass 10.2.25

See Media Masterclass: key takeaways on getting crisis comms right in social housing 

Want to work together?
Let’s talk.

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